I went to TP initially with my v9 STI. Got talking to a young guy who didn't seem to know too much about Subaru's, so guessing their subie tunner wasn't in, no big deal. Conversation went south when he started hassling the look of my car, pretty unprofessional.
Went to PBMS for ECU re-map. The team were very helpful...initially, but. Car has been back 4 times (I think, lost count) for retuning, which I can sorted understand but the more times I went back the less they cared to address my problems. For example, after 2nd tune the car was pretty in drivable (1st tune car was over boosting). Was told there was a fault in their tunning software, I wasn't told of this until I called them. 3rd time back I mentioned car is smoking in stand-still AK traffic, upon pick up of car, nothing had been done or looked at in regards to this, didn't seem interested. Last tune, on pick up car wasn't even running properly, was told ECU had to re-learn fuel map (or something like that) so after waiting around for them, car was working eventually. Still no interest in smoking car and couldn't tell me what power output, best answer I got was 220kw, 210kw, 200kw, so who knows what power I'm now making. Can only assume no interest in my car, just get rid of me was the feeling I got.
I hate to poo poo on people as The @PBMS team are very friendly (the guy at TP was just a dick, no reflection of the company), but this has been my experience, started out good but went down hill real quick and no fault of my own or my car.
I am interested in other people's recommendations for tunning as I'm not having a particularly good run.