Today I learnt that some people are just complete f*ckt@rds...
On Thursday (day before long weekend in Canterbury) dipstick shows up at 6pm demanding we check his Nitro pressure. I mentioned to him that:
a) it is 30 minutes AFTER we closed
b) I still have 4 customers waiting
c) he is welcome to wait so we can work him in between the jobs
F8ckt@rds abuses me infront of other clients going on and on about how he is going to Dunedin and we are duty bound to do the pressure checks on his car since he paid for it (remember its is 6pm and we closed at 5:30pm)
Me to f*ckt@rd, : yes sure we are supposed to look after you, however since it is now 6pm we are now closed it would be nice if he could be polite and wait his turn after the other customers, alternatively he could come back on Sat...
F*ckt@rd: abuses me and other waiting customers on forecourt and storms off...
Other customers: bit shocked and comments on f*ckt@rd being a f*ckt@rd...
Said f*ckt@rd then complains to our support office and result is I have to fill in a shit load of paperwork to explain why he complained - I wrote 1 sentence: We closed at 5:30pm client showed up at 6Pm and abused staff and other customers, as it was after our store hours we offered to look after him at our next day of business...
A BIIIG F*CK YOU to him