Subaru NZ haven't acknowledged the problem for JDM and Local, I got the run around. Even though there's been class action lawsuits in the USA, and some replacements in Aus.
When my recall notice for air bags came around, I took them up on the offer of a dash replacement for $800. Got Winger North Shore to do it all at the sametime including a service.
I can't fault Wingers workmanship on the replacement job, it looks factory new fit and finish wise. Still not entirely happy with having to pay for a replacement, but what are we gonna do.
It's only the top covering that is falling apart so doesn't guarantee they make it any worse. Some years they can apparently get to without completely removing and just need to lift it lightly.
That's why it is important to have a bunch of pics showing exactly how it was before they got near it.