General rant at service

[funkytown]

So i need to order some funny sized rotors for my Brembos (rear rotors).

I managed to find a company in Auckland that supposidly could source them:

TRADE PARTS LTD - NEW ZEALAND -

151 WAIRAU ROAD

GLENFIELD AUCKLAND

New Zealand

They use the email [email protected]

i first made contact back on 3rd Feb and was told 3 weeks to get them here from Auz.

I have emailed about 4 times - never had an email replied to, always have to ring them and get bollocks customer service and continual delays on what i ordered.

Its now 10 March and called just before, told it will be another week, at least 18th March...

Is this totally taking the piss or what??

They are phucking crap on the phone and honestly i feel they could nt give a rats about my order.

The issue being i gave them my visa details so feel obliged to commit the purchase. As of next week however, im'a give them a call and tell em where to stick it honestly if i get more ****.

mini rant over - word to the wise - STAY THE HELL AWAY FROM USING these guys.. EVER.

[deathz0r]

Ouch.

Quick whois on the domain whos this email address registered it - [email protected] - hit them up if nothing.

Also the website redirects to the .com.au domain so may be best to contact their Aussie counterparts to see if the order has even been placed with them

Good luck!

[funkytown]

yer farken annoying thats for sure - will follow up with "colin".

Will NEVER EVER go back there.

[funkytown]

hahahah seems we have progress - just emailed "Colin" and he seems very interested to hear my issue..

Thanks man

[Shale]

Iunno about them weird shore people eh... ;D

Hopefully the get the frig on with it!

[deathz0r]

Don't mess with us

[Optical]

the tradeparts guys are usually decent. but you should have gone straight to racebrakes if you dont want hassles.

[BC5RA]

 Optical said:

the tradeparts guys are usually decent. but you should have gone straight to racebrakes if you dont want hassles.

Agreed, have used their services before.

[ReubenH]

I got my clutch and got my flywheel skimmed there (the wairau guys). They weren't so bad. Retail is expensive though.

[Guest boostin]

Eugene is one of the shadiest guys out there. I would never deal with him.

[Guest keltik]

Now how long would it have taken to buy some off the shelf rotors and drive to the machine shop and get a sleeve made for the drum?

[GorGasmSpecB]

Haha my brother works for Eugene. Ill mention it to him tonight and see what he has to say.

[funkytown]

cheers thanks -

its some funny sized rotors for a GC wrx that they are getting in from DBA auzzie

[DRFVDR]

 funkytown said:

cheers thanks -

its some funny sized rotors for a GC wrx that they are getting in from DBA auzzie

Which I could probablerly got thru BNT

[funkytown]

 DRFVDR']

[quote name='funkytown said:

cheers thanks -

its some funny sized rotors for a GC wrx that they are getting in from DBA auzzie

/quote]

Which I could probablerly got thru BNT

i tried - they couldnt get..

[DRFVDR]

mmmmm u gotta a part number

i will ring my guy just to see

[funkytown]

I will have a hunt - but these are the dimensions

We understand these are 316mm in diameter, 20mm thick to suit rear brembo calipers however these have the smaller hub to suit the R160 handbrake, measuring 170mm in diameter.

Il post up the part # in a sec when i find it

[funkytown]

found it!!

its #2657 - 316mm Sti rear rotor to suit subarus with 170mm handbrake.

I just d/l the AU parts catalogue and its the first listing on page172.

link---->http://www.dba.com.au/street-series look on the right hand side for the d/l link

[albaru]

You could have tried Les Hunter Racing Products in CHCH. http://www.leshunterauto.com/ He specialises in making custom rotors for cars, including subarus.

[Swindog]

Subaru Brake Kits for Legacy, WRX etc

Kit includes:

1 piece top-hat style rotor with diameters from 295 to 330 mm, 28 mm thick (picture shows rotor 320 mm diameter x 28 mm) Flat type rotors with aluminium hats also available.

4 pot billet aluminium calipers manufactured by Outlaw Racing Disc Brakes in the USA to our requirements.

High performance street pads - (racing compounds available for clients who may want to participate in club racing)

Caliper Mounting Brackets - all necessary hardware - adaptors for fitment of factory hose (braided hoses available at extra cost)

[funkytown]

 Swindog said:

Subaru Brake Kits for Legacy, WRX etc

Kit includes:

1 piece top-hat style rotor with diameters from 295 to 330 mm, 28 mm thick (picture shows rotor 320 mm diameter x 28 mm) Flat type rotors with aluminium hats also available.

4 pot billet aluminium calipers manufactured by Outlaw Racing Disc Brakes in the USA to our requirements.

High performance street pads - (racing compounds available for clients who may want to participate in club racing)

Caliper Mounting Brackets - all necessary hardware - adaptors for fitment of factory hose (braided hoses available at extra cost)

i dont get that the hell this has to do with anything dude... ??? ???

[Swindog]

 funkytown']

[quote name='Swindog said:

Subaru Brake Kits for Legacy, WRX etc

Kit includes:

1 piece top-hat style rotor with diameters from 295 to 330 mm, 28 mm thick (picture shows rotor 320 mm diameter x 28 mm) Flat type rotors with aluminium hats also available.

4 pot billet aluminium calipers manufactured by Outlaw Racing Disc Brakes in the USA to our requirements.

High performance street pads - (racing compounds available for clients who may want to participate in club racing)

Caliper Mounting Brackets - all necessary hardware - adaptors for fitment of factory hose (braided hoses available at extra cost)

/quote]

i dont get that the hell this has to do with anything dude... ??? ???

Posted by: al

Insert Quote

You could have tried Les Hunter Racing Products in CHCH. http://www.leshunterauto.com/ He specialises in making custom rotors for cars, including subarus

What i posted is what was on his website.

[GorGasmSpecB]

Seems there was two sides to this story, along the lines of you not wanting to pay for freight on the rotors from aussie so they put your order on a boat with their usual clutch order. Boat gets delayed, your rotors get delayed.

So if you want cheap freight, expect delays.

[funkytown]

close but not quite - i was happy with the freight for the march 1 delivery - ive had NO contact the way through the order or any expectations set it was going to be late.. its now half way through the next month and they said theyl contact me tomorrow - hahaha wel see

[GorGasmSpecB]

I can't comment on the service as I wasn't involved, but on a side note the exedy girls are hot